Frequently Asked Questions
Need help before shopping? Here are quick answers to the most common questions about our products, delivery, and ordering process.
You could also get in touch with our team through our Whatsapp Number:
How do I place an order?
Simply click on “Shop on WhatsApp” or “Let’s Talk” next to any product you love. This opens a direct WhatsApp chat with us, where you can confirm size, color, and delivery details.
Do you offer delivery?
Yes! We offer same-day delivery within Nairobi for orders confirmed before 2pm. For other locations, delivery timelines will be shared when you place your order.
What kind of products do you sell?
We specialize in women’s western-style clothing and accessories — from chic dresses and casual tops to shoes, bags, and trousers. New arrivals drop every week.
Can I return or exchange an item?
Yes. If your item doesn’t fit or isn’t what you expected, you can request an exchange within 7 days of delivery. Items must be unworn, with original tags.